Thank you for choosing us as your dental practice.
This leaflet tells you about our practice. Should you have any further questions, please speak to our receptionists Chrissie Howden or Tracey Young on felphamdental@aol.com or call 01243 864663. The practice undertakes to provide high quality dental care by appropriately trained staff and ensure that you are involved in decisions about your care. We provide the full range of NHS treatment (except orthodontics and sedation) to children. If you would like details of dental practices offering general dental care, please check the NHS choices website www.nhs.uk or contact NHS England.
We also provide treatment on a private basis, including cosmetic dentistry.
Please contact the practice if you would like to make an appointment at a time that is convenient for you. Information about our prices, services, treatments, plans etc. is available from reception or on our website.
Our team
Dental Surgeons
Dr Davina Mahoney BDS Lond LDS RCS Eng, GDC 56160
Davina is the owner of the practice, sole trader and has been established in Felpham village for thirty years.
Dr John Harker BDS MSc Lond MGDS RCS Eng, GDC 49804
John joined the practice seven years ago and has a special interest in root fillings and complex restorations.
Dr Mauricio Carrillo BDS(Hons) RCS Edin, GDC 114243
Mauricio joined the practice this year and his interest is in complex restorations and oral surgery.Mauricio also works in the oral surgery department at Worthing Hospital.
Dr Sharad Patel BChD MFDS RCS MClin Dent, GDC 61801
Sharad joined the team last year and manages the dental implant clinic. He has huge experience in placing implants and also lectures on the subject.
Our dentists are supported by our committed team.
Dental Hygienists:
Helen Carter Dip DH Leeds, GDC 5521
Elizabeth Goodchild Dip DH Edin, GDC 6413
Jane Gander Dip DH, GDC 3631
Practice owner: Dr Davina Mahoney
Administration and reception Chrissie Howden and Tracey Young
Opening hours
We are open during the following times:
| Monday | 08.00 | 17.00 |
| Tuesday | 08.00 | 17.00 |
| Wednesday | 08.00 | 17.00 |
| Thursday | 08.00 | 17.00 |
| Friday | 08.00 | 17.00 |
| Saturday | By arrangement | CLOSED |
| Sunday | CLOSED | CLOSED |
Should you have a dental emergency outside of the practice opening hours, please call 01243 864663 ( Arun Emergency Dental Care)
For NHS patients please contact:
Jubilee Dental Centre
St Richards Hospital
Chichester
PO19 6SE
Tel: 01243 831790
Monday to Friday, 5.30pm to 10pm
Saturdays, Sundays and Bank Holidays 8.30am to 1pm
Primary Care Organisation NHS England
Information about local NHS dental services can be obtained from
NHS Coastal West Sussex CCG, 1 The Causeway, Goring-by-Sea, West Sussex, BN12 6BT
Tel: 01903 708400
email: contactus.coastal@nhs.net
Alternatively, you can contact NHS111 or check the NHS Choices website www.nhs.uk.
Complaints procedure
If you have any concerns or comments about your experience of our practice, please contact reception or Dr Davina Mahoney on 01243 864663 who will explain our complaints procedure. A copy of the procedure is also available from our website www.felphamdental.com, from reception and also from the waiting room.
Patient confidentiality
We take patient confidentiality extremely seriously and have systems in place to protect all personal information. All patient records are stored securely. We do not release information to a third party without your express permission, unless the information is required by law. A copy of the practice confidentiality policy is available at reception. You can also request information about your rights to view your records and a copy of our Data Protection Privacy Policy,
Methods of payment
We accept the following methods of payment at the practice cash, cheque (made payable to Felpham Dental) and all major credit and debit cards.
Other information
We will aim to ensure that you are cared for by your preferred dentist. Where this is not possible, we will explain the reasons. Please let our receptionists know when you book your next appointment.
We encourage our patients to receive regular dental care to achieve and maintain good oral health. We will undertake a dental care assessment during your first appointment to assess and agree your treatment needs.
The following languages are spoken at the practice: English
Our treatment areas can be accessed by patients using wheelchairs and other walking aids. We have a hearing loop, visual aids, disability friendly toilets and our surgeries are air conditioned. Friends and carers may accompany you during your visit.
If you do have any disability that you think we need to know about, please give us a call before your appointment and we will do our best to put suitable arrangements in place to accommodate your needs.
Missed appointments results in wasted time that could be used by other patients. We ask that if you are unable to attend your appointment, you let the practice know and give as much notice as possible and, at least 24 hours. If you cancel an appointment, on more than one occasion, with less than 24 hours’ notice, we may no longer be able to offer you NHS treatment. We will of course take any special circumstances into account. We may still be able to offer private dental care, but will require a non-refundable deposit.
Patients who are violent or abusive to practice staff, other patients or anyone else on the practice premises will be refused treatment and reported to the appropriate authorities.
Our contact details
Felpham Dental
83 Felpham Road
Bognor Regis
West Sussex
PO22 7PF
Tel/Fax 01243 864663
email: felphamdental@aol.com
DM 01.04.2019
Rev 01.04.2020